Assistant ICT Engineer

Job Description:

Trusted for over 60 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 170,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division.

Job Responsibilities:

• Your main responsibilities will include installing, configuring, maintaining and administrating hardware, software and infrastructure equipment in all areas of the school such as offices, classrooms and labs.
• You will troubleshoot any problems arising from the IT equipment and respond to emergency calls around the school environment.
• You will be responsible for following company procedures for back-ups, security or restoration of all IT equipment and software. You will maintain a record of the licenses, hardware and passwords.
• You will also collaborate and interact with IT staff within the School Support Centre and in other GEMS schools where appropriate.
• You will be responsible for facilitating and providing IT support to all administrative and educational staff.
• You will ensure best practices for the use of systems, applications, the Intranet portal and the Internet.

Job Requirements:

• You will have experience working with a great variety of hardware such as servers, switches, wireless access points, routers, firewalls, PC/Laptop/tablets, whiteboards, video conferencing, etc.
• You hold a Bachelor’s Degree in Computer Science (or related subject). You will have a minimum of Two years experience in a similar position with hands on experience in maintaining ICT Infrastructure.
• You will have excellent communication and organisational skills. With meticulous attention to detail, you will enjoy problem solving, will work well under pressure and be able to meet tight deadlines.