Assistant Store Manager

Job Description:

Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
End to end store responsibility in absence of Store Manager
Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
Provide feedback to the Store Manager and Area Manager with regards to employees and products

Job Responsibilities:

• Must be physically fit to stand for extended hours and heavy lifting
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• End to end store responsibility in absence of Store Manager
• Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products