Associate Solution Architect/Digital Support & Operations

Website Etisalat

Job Description:

Extend support for domain related applications within the section and comply section’s rules and policies.

Job Responsibilities:

  • Forecasts system demands and recommends upgrades, expansions and reconfigurations. Develop and maintain high standards in establishing procedures and policies to address routine jobs and certain resolution protocols.
  • Support deployment and configurations in the mobile application platform.
  • Provide the required daily support, maintenance, and management of the platforms. Provide Level-II support and prepare escalation to IT Development and Executive Management Team.
  • Operate & Monitor Web & Mobile Applications.
  • Attending Customer Complains in a timely manner maintain section’s KPI.
  • Documentation, follow-up and Maintenance of released Applications.
  • Monitor collaborations environment for anomalies and errors, reporting and escalation of issues.

Job Requirements:

  • PPM, ITIL, CCNA, Microsoft Azure.
  • Good Experience in Linux and Redhat platforms
  • 7 to 8 years of experience in Mobile/Web – Application Operations
  • Exposure to XML, JSON, JSONP Language.
  • Good Knowledge to Application Development and Scripting.
  • 4+ experience Apache tomcat and WebLogic
  • Good background of MySQL, MongoDB, Oracle DB

Job Details:

Company: Etisalat

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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