Spa Therapist for Waldorf Astoria Dubai International Financial Centre

Website Hilton

Job Description:

A Spa Therapist for Waldorf Astoria Dubai International Financial Centre is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in true Waldorf standards.

Job Responsibilities:

  • Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
  • To ensure high standards of cleanliness in the department
  • Assist in all areas of the operations as requested by Spa Manager
  • Attending Hilton Trainings and monthly departmental meetings as required
  • To report any maintenance issues to the Spa Manager
  • Accurately process all billing and posting for spa and retail services: report any overages and shortages to Spa Manager
  • To be fully aware of current and future services offered by the hotel
  • Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
  • Accurately explain spa treatment menu and packages to guests

Job Requirements:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to deal with problems involving several concrete variables in standardized situations
  • At least 1 year experience as spa therapist in luxury hospitality industry
  • Ability to read, write, speak and understand the English language to effectively communicate with guests

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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