Bell Attendant

Website Hilton

Job Description:

A Bell Attendant at Waldorf Astoria Dubai International Financial Centre serves as a key point of contact for guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Bellman is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:

Job Responsibilities:

  • Stay current and up to date with all hotel services like daily functions, events, and VIP and group arrivals.
  • Ensure orderliness and safety guidelines around the lobby and front door areas.
  • Ensure smooth and clear communication with all other departments.
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems.
  • Ensure that True Waldorf Service is enlivened at all times.
  • Serve as a key point of contact for guests and efficiently respond to guest enquiries
  • To load and unload luggage from vehicles.
  • Deliver faxes, envelops, parcels and packages to guest rooms.
  • Ensure safely storage of guest luggage
  • Escorts guests personally to the required area

Job Requirements:

  • Ability to work under pressure
  • Previous experience as a Bell person
  • Previous experience working within a Luxury hotel
  • Commitment to respond to Guest requests and deliver high levels of service
  • Excellent grooming standards
  • Positive attitude and communication skills
  • Ability to work flexible hours

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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