Captain

Job Description:

We are currently looking for  dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

Job Responsibilities:

• Direct and supervise the service team to ensure that all duties are performed as per standards
•  Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
•  Ensure that all colleagues have received adequate training to perform their duties
• Actively use up selling techniques by exceeding guest expectations and to increase revenue
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
•  Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
•  Practice good customer relations and attend to customer complaints and queries satisfactorily
•  Ensure minimum wastage, breakage and spoilage
•  Ensure the Outlet is set-up for service and supervise for a smooth operation

Job Requirements:

You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.

• You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.
• Previous experiences in minor leadership and supervisory roles are a definite plus.