Website Rotana Hotels

Job Description:

We are currently looking for  dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

Job Responsibilities:

  • Direct and supervise the service team to ensure that all duties are performed as per standards
  •  Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
  •  Ensure that all colleagues have received adequate training to perform their duties
  • Actively use up selling techniques by exceeding guest expectations and to increase revenue
  • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
  •  Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
  •  Practice good customer relations and attend to customer complaints and queries satisfactorily
  •  Ensure minimum wastage, breakage and spoilage
  •  Ensure the Outlet is set-up for service and supervise for a smooth operation

Job Requirements:

You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.

  • You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.
  • Previous experiences in minor leadership and supervisory roles are a definite plus.

Job Details:

Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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