Client Advisor

Website Chalhoub Careers

Job Description:

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Job Responsibilities:

  • Ensure click and collect are conducted within SLAs (Service-level agreement)
  • Ensure customer data is properly captured in adherence to marketing team requirements
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
  • Support with in-store marketing events and activations
  • Keep abreast of all brand social media activities and campaigns
  • Drive sell-throughs within the store
  • Support in-store CX initiatives
  • Drive client relationships within an omni-channel approach
  • Provide pre-buying feedback on products
  • Drive eNPS through people experience initiatives and culture
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs)

Job Requirements:

  • Strong English communication skills

Job Details:


Company: Chalhoub Careers

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.


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