Client Advisor – Devialet

Website Chalhoub Group

Job Description:

Devialet offers an opportunity to work with Chalhoub Group – the GCC’s leading retailer in luxury and the most exciting Audio retailer brand worldwide, where new opportunities arise, and exciting experiences are often had. We are looking for a tech savvy candidate who delivers exceptional customer experience and can take our clients to Devialet’s Universe to experience the true meaning of sound.

Job Responsibilities:

  • Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Build productive, trusting and long-term relationships with clients and fellow team members
  • Share your high level of expertise on our products with our customers after in-house training
  • Be knowledgeable and aware of market trends and competitors
  • Meet and exceed management set sales targets
  • Management of stocks, deliveries and shipments to clients (UK and global). Keep tracks of all goods movement or sales and implement inventory on weekly basis.
  • Responsible for opening and/or closing the store
  • Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet’s ambitions.

Job Requirements:

  • Excellent understanding of sales principles and customer service practices
  • Proactivity and ability to foresee and adapt to challenges and problem-solving skills
  • Excellent communication skills and strong interpersonal skills + Excellent Storytelling
  • Experience in a luxury customer-facing sales environment
  • Tech Savvy

Job Details:

Company: Chalhoub Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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