Client Advisor – Devialet

Job Description:

Devialet offers an opportunity to work with Chalhoub Group – the GCC’s leading retailer in luxury and the most exciting Audio retailer brand worldwide, where new opportunities arise, and exciting experiences are often had. We are looking for a tech savvy candidate who delivers exceptional customer experience and can take our clients to Devialet’s Universe to experience the true meaning of sound.

Job Responsibilities:

• Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones
• Build productive, trusting and long-term relationships with clients and fellow team members
• Share your high level of expertise on our products with our customers after in-house training
• Be knowledgeable and aware of market trends and competitors
• Meet and exceed management set sales targets
• Management of stocks, deliveries and shipments to clients (UK and global). Keep tracks of all goods movement or sales and implement inventory on weekly basis.
• Responsible for opening and/or closing the store
• Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet’s ambitions.

Job Requirements:

• Excellent understanding of sales principles and customer service practices
• Proactivity and ability to foresee and adapt to challenges and problem-solving skills
• Excellent communication skills and strong interpersonal skills + Excellent Storytelling
• Experience in a luxury customer-facing sales environment
• Tech Savvy