Cluster Reservations Agent

Website Hilton

Job Description:

As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

Job Responsibilities:

  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
  • Identify sales leads, as appropriate
  • Respond, positively, to sales inquiries to develop future sales leads

Job Requirements:

  • Outstanding administration and organizational skills
  • Previous experience in a Reservations environment
  • A highly professional telephone manner and excellent communication skills
  • Intermediate computer proficiency
  • Tertiary qualifications, or other collegiate-level degree

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Abu Dhabi Emirate, United Arab Emirates

Application Deadline: N/A

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