Cluster Sales Manager

Website Hilton

Job Description:

As Cluster Sales Manager – Leisure, you will be focusing on German-speaking markets. You will analyse market trends and competitor activity to recommend strategies that keep the hotel a leader in the German-speaking marketplace through the development of future and repeat business. You will have existing experience within these markets, and you are able to demonstrate a thorough knowledge of trends, preferences and contacts from and within these markets – and preferably speak the language.

Job Responsibilities:

  • Work within current business strategies and recognising potential opportunities
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Recruit, manage, train and develop the Sales team
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional manner
  • Excellent relationships with, and develop Leisure Accounts in the German-speaking Markets, and have extensive travel experience into these markets, in order to drive business into our specific hotel cluster and to increase market/customer share in all revenue streams.
  • Negotiate room rates/packages with corporate clients
  • Develop and implement creative local marketing channels, including social media channels
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Manage staff performance in compliance with company policies and procedures

Job Requirements:

  • Excellent grooming standards
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Ability to work under pressure and under own initiative
  • Experience in a sales role with a proven track record to close a sale

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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