Coordinator Sales

Website Talabat

Job Description:

Responsible for improving productivity by dealing with customer queries and responsible in transmission methods optimization and documentation.

Job Responsibilities:

  • Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side
  • Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS, Pigeon software)
  • Update and monitor the closed restaurants
  • Collection and documentation of restaurant contracts and amendments, filling of restaurant contracts, and other sales related data
  • Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)
  • Act as a first point of contact and respond quickly for partner restaurant queries or complaints, calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives
  • Upload and update restaurant information online and in a timely manner
  • Prepare contract delivery and pick up report on periodic basis
  • Manage quality account of the restaurant, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users/partner restaurants and users

Job Requirements:

  • Knowledge of CRM
  • Ability to build good relationship with clients
  • Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills
  • Bachelor’s Degree in relevant field
  • MS Office, Excel Certification
  • In-depth knowledge of food industry
  • Ability to meet deadlines and be flexible in working

Job Details:

Company: Talabat

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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