Department Manager

Website Chalhoub Group

Job Description:

Our Department Manager is responsible for leading a sales team towards the achievement of common sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store

Job Responsibilities:

  • Increase the revenue target of the Department
  • Ensure personal shoppers and Department sales team are working towards the same goal
  • Drive sell-throughs within the Department
  • Ensure customer data is properly captured by the department team in adherence to marketing team requirements
  • Act as the key point of contact with Floor Manager
  • Ensure click and collect are conducted within SLAs
  • Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc..

Job Requirements:

  • Complete all mandatory stages of the application (Video Interview and Pymetrics assessment)
  • Experience in leading a sizeable team within Retail
  • Arabic would be an added benefit for this role

Job Details:

Company: Chalhoub Group

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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