Manager – Enterprise Command

Website RTA Jobs

Job Description:

Define the sections objectives in alignment with RTA’s strategic plan and ECCD’s roles and responsibilities, while ensuring compliance with the related federal and local government’s strategies and legislations, as well as internal policies and procedures pertaining to the section’s scope.

Job Responsibilities:

  • Direct and impactful management of all operational vendors and suppliers, utilizing SLAs and (KPIs) to monitor and challenge supplier performance and identify opportunities for improvement.
  • Critical contribution to RTA events and crises management and adhere to RTA business continuity and crisis management policies and procedures. Ensure effective coordination between Event Management (RTA Event
  • Management Committee) & Crisis Management functions of RTA.
  • Manage and plan for ECCD and OCC Business Continuity and OCCs Drills: ECCD and OCCs are around the clock operations facilities. Operations Manager must contribute to creation of recovery strategies and plans and be able to implement/operate/maintain them. Ensures that backup OCCs within ECCD are regularly tested and can host another OCC whenever required.
  • Review and Approval of supporting Governance procedures and OCC compliance (Annual Planning – OCC development plans, Monitoring Performance – Assessments and Audits, Periodic Reporting, Management Review)
  • Manage the mission critical ECCD building, facilities, environment, building usability and security in coordination with the concerned departments including seating
  • Carry out risk assessment within the ECCD section, uses consistent processes for identifying potential risk events, quantifying and documenting the probability of occurrence and the impact on the RTA and coordinates the development of countermeasures and contingency plans.

Job Requirements:

  • Innovative problem-solver who can generate workable solutions and resolve complaints. EXPERIENCE
  • Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • 7 years of working experience, of which minimum 5 years of experience in an enterprise operational control center environment at management level, and preferably in a multimodal transportation command control center environment.
  • Can work under extreme, operational, event and crises pressure.
  • Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
  • Experience in Incident Management, Event and crises management.
  • Ability to understand multimodal transportation systems and traffic flows
  • Computer-literate performer with extensive software proficiency covering wide variety of applications

Job Details:

Company: RTA Jobs

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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