Deputy Store Manager

Website Al Futtaim Careers

Job Description:

Deputy Managers assist the Store Manager. They take over when the SM is not available and share in their responsibilities. They help to motivate staff, handle administrative duties, and perform human resource tasks, such as recruiting and assessing staff performance. They will also perform many of the following tasks: Implementing business procedures. controlling cost or expenditure, maintain quality standards, training employees, budgeting, preparing reports, attending meetings, doing presentations.

Job Responsibilities:

  • Ensure proper security control of stocks in the store through the implementation of agreed delivery plans and by following company procedures relating to stock movement.
  • Ensure all employees are trained on customer service behaviors and exhibits them on the shop floor.
  • Proactively monitors customer behavior and feedback to increase service levels.
  • Works with customer research to identify any gaps or opportunities to increase service levels.
  • Set an example for the team to follow.
  • Work with the merchandising team to ensure the availability of stock as well as identify and propose actions for slow moving / fast moving stocks for an efficient stock turnover.
  • Delivery of operational standards within the store in terms of Visual Merchandising, availability, customer service, stock maintenance, safety and security.
  • Maintaining Brand integrity through display standards.
  • Ensure concerns and opportunities are addressed with the buying team with regards to ordering levels.
  • Make sure IT systems are up and running without any business disruption.

Job Requirements:

  • Experience with and passion for premium fashion brands
  • Experience with and passion for premium fashion brands
  • Commercial Acumen
  • Graduate Degree
  • Retail and Whole sales experience
  • Motivated and can work towards set targets and KPI’S
  • Customer focus
  • Minimum 2 years of relevant experience

Job Details:

Company: Al Futtaim Careers

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

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