Desktop Support Engineer


Job Description:

Manages own workload; diagnoses and fixes the issues of end user systems related to Hardware & Software issues.

Job Responsibilities:

  • Works with third parties to resolve various technical issues.
  • Updates Call Management System, clearly specifies progress and resolution details.
  • Complies with the service levels pertaining to end user support.
  • Accountable for Installation of Software’s, IT Asset Management, Printer Service, LAN Connectivity, etc.,

Job Requirements:

  • Good knowledge of Windows 10 , Outlook, Exchange, and Active Directory
  • Good written and verbal communication skills
  • Printers, IP Phone hands on experience
  • Basic understanding of IP protocols, Office 365
  • Minimum 2 Years Of Hands-on Experience On Deskside Support
  • Google Suite (Workspace) Administration experience.
  • ITSM tool – Basic knowledge on usage of ITSM tool, ITIL Processes

Job Details:


Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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