Website Etisalat

Job Description:

Full accountability on retail mass operations and business developments.

Job Responsibilities:

  • Full accountability of HC workforce management, responsible of overall retail stores SLA. AWT and AHT, ensuring the proper staffing is in place with high efficiency and productivity.
  • Manage and maintain smooth business relationship with different stakeholders ensuring that proper alignment, communication, and engagement is maintained.
  • Full accountability of accessories sales/ revenue, working closely with marketing and different stakeholders to ensure that stores have proper stock availability/ display.
  • Responsible of Retail Operation Centre in term of systems performance & governance, Responsible on new technology & digital enablers adoption & utilization in the channel, lead discussions with CIT on all related system gaps & technical issues for support & system development
  • Oversee, plan, execute and govern the retail operations strategy and retail overall strategy in full alignment with consumer commercial and company strategy.
  • Manage the logistics, inventory and stock level ensuring that merchandise is properly displayed.
  • Plan, set and manage the target setting for all products across all retail stores per layer, ensuring proper target allocation and distribution.
  • Manage, monitor and govern the retail budget (Capex, Opex and direct cost).

Job Requirements:

  • A relevant Bachelor degree.
  • A minimum of 7 years of experience in Retail out of which 3 years in retail operations.

Job Details:

Company: Etisalat

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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