Website Jumeirah Group
An opportunity has arisen for a Duty Manager in Jumeirah Al Naseem. The main duties and responsibilities of this role are:
- Maximize room occupancy at the best rates and use up-selling techniques to promote hotel services and facilities.
- Ensure that all related policies & procedures are followed by Front Office Colleagues.
- To represent the management of the Resort and to supervise all Front Office Colleagues ensuring a smooth operation and maximum guest satisfaction in all areas.
- Manage, record, and resolve all Guest complaints promptly and effectively
- Control the booking situation of the day and handle booking out guests in case of an overbooking situation.
- Excellent knowledge of Opera PMS.
- 2 years experience working in a 5 star hotel as Duty Manager.
- Fluent in English and other languages, Russian preferred.
- Bachelor’s degree in Hospitality Management or relevant field from an accredited and renowned University.
Company: Jumeirah Group
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
To apply for this job please visit www.linkedin.com.