EMEA Marketing

Website Hilton

Job Description:

The Executive will support and report into the Marketing & eCommerce Consulting Manager and is responsible for optimisation of Marketing & eCommerce Consulting programs and initiatives, which support and drive digital bookings on Hilton brand and 3rd party platforms in the EMEA.

Job Responsibilities:

  • Support on performance reporting for EMEA hotel portfolio, highlighting risks and opportunities for commercial activation.
  • Assist line manager in creating Best Practice Guidelines across multiple subject matters to drive efficiencies in the hotel servicing model.
  • Collaborate with your peers across the EMEA region to ensure a consistent level of service across the wider Consulting portfolio.
  • Actively participate in initiatives assigned by the line manager or senior manager targeted at delivering business value to the EMEA-wide enterprise.
  • Proactively participate in formal and informal ideation processes to feed initiatives into the enterprise-wide value workstream.
  • Respond to day-to-day eCommerce and marketing hotel queries via designated communication channels, whilst adhering to established Rules of Engagement and Service Level Agreements.
  • Leverage eCommerce Consulting Best Practices and where necessary, proactively collect additional insight to formulate an accurate and relevant response to service hotels.
  • Facilitate performance marketing and lower-funnel initiatives related to eCommerce budgets and local search for the entire EMEA portfolio.
  • Grow personal and team knowledge, primarily focused on eCommerce and marketing topics. Further, build an understanding of the wider Hilton eco-system to redirect queries to the relevant department, when necessary.

Job Requirements:

  • Excellent time management skills and tools
  • Excellent problem-solving skills and judgement capability
  • Minimum Education: BA/BS/Bachelor’s Degree or equivalent or experience in lieu thereof
  • Proven relevant eCommerce / digital marketing experience
  • eCommerce/digital marketing experience
  • Proficient in MSOffice Suite—strong Excel and PowerPoint skills
  • Ability to think critically and analytically
  • Customer Service focused individual
  • Strong communication and presentation skills
  • Exceptionally high standards of quality in personal work outputs

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.

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