Executive – Fujairah Tele Sales Center

Website Al Ansari Exchange

Job Description:

To coordinate existing and special sales and marketing campaigns by reaching out to the targeted customers and creating brand awareness to strengthen customer relations, generate leads, and contribute to the company’s overall growth.

Job Responsibilities:

  • Meet the team’s qualitative and quantitative targets
  • Follow communication “scripts” when handling different topics
  • Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives
  • Provide customers with accurate information
  • Seize opportunities to upsell products when they arise
  • Surveying customers satisfaction and provide feedback, if needed
  • Keep records of all conversations in our call center database in a comprehensible way
  • Contact inactive and potential customers to persuade them to purchase/use company products and services
  • Build sustainable relationships and engage customers by taking the extra mile
  • Monitor the self-performance target
  • Manage large amounts of inbound and outbound calls in a timely manner

Job Requirements:

  • Any relevant experience / Internship in telesales /customer service
  • Professional relationship with both internal and external customers
  • High School or Diploma or Bachelor’s degree in any stream
  • Must have a UAE Family Book / Khulasat Keid
  • Multitasking
  • Adaptable and hardworking
  • Stress tolerance
  • Quick learner
  • Effective communicator & Excellent telephone etiquette
  • Positive attitude

Job Details:


Company: Al Ansari Exchange

Vacancy Type: Full Time

Job Location: Fujairah, AE

Application Deadline: N/A

To apply for this job please visit careers.alansariexchange.com.


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