EXECUTIVE

Job Description:

Team player, as freight forwarding operations executive you are part of a team and the candidate should have strong team playing skills to make the team work together as one and assist all other colleagues in providing high quality service and timely completion of all jobs

Job Responsibilities:

• Maintain excellent relationship with 3rd party vendors and logistics suppliers, overseas agents and overseas DP World/SSL offices
• Maintain excellent relationship with internal other departments such as Accounting and finance, Commercial team and Warehousing Operations
• Responsible for timely completion of import and export jobs into the freight forwarding automation system
• First point of reference towards the clients in regards of providing suitable advice and answering questions regarding best possible logistics solutions tailored to their freight requirements
• Fast and quality responses to any enquiries from customers, overseas agents and vendors in regards of shipments, pricing requests and questions related to freight forwarding
• Communicate with origin and/or destination offices and agents in regards of pricing requests and follow up daily for any pending jobs and enquiries until completed
•  Being responsible to provide basic air- and sea freight quotations to ad-hoc clients in order to provide a fast response to their rate requests
•  Coordination with carriers, vendors and customers in regards of the event of any missing and/or damaged shipments and handling of claims in regards of damage and/or lost shipments
•  Coordination with clearance department for all import / export shipments
• Liaising and coordination with suppliers and 3rd party logistics vendors in order to arrange jobs outsourced to them on behalf of SSL
• Responsible for accurate billing process following the clients individual price agreements and ensuring timely and professional communication of the invoice towards the clients
•  Correct and complete data entry into SSL CargoWise Freight Forwarding Operational platform
•  Detailed knowledge about UAE customs procedures and regulations and being able to provide SSL clients with high-end advice regarding the required import and export documentation

Job Requirements:

• Sea-Air Transportation Modes
• Work flexible over-hours in close coordination with line manager covering situations where business is requiring urgent execution and coping up with possible peak season high volumes
• Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate communicator Customer focused Team player Flexibility in work schedule Aptitude for prioritization/multi-tasking
• Customs Clearance Processes
• Customs Clearance Documentation
• Excellent communicational skills towards SSL clearance division, SSL warehousing operations and SSL trucking department in order to optimize service performance
• Excel/Word/PowerPoint and related Microsoft Windows programs
• Air Freight Logistics
• Sea Freight Logistics