Website Chalhoub Group
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
- Drive eNPS through people experience initiatives and culture
- Support with in-store marketing events and activations
- Drive client relationships within an omni-channel approach
- Support in-store CX initiatives
- Ensure customer data is properly captured in adherence to marketing team requirements
- Provide pre-buying feedback on products
- You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Provide input to what’s working well/what’s not working well within the store
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
- Drive sell-throughs within the store
- Ensure click and collect are conducted within SLAs (Service-level agreement)
- Keep abreast of all brand social media activities and campaigns
- Strong English communication skills
Company: Chalhoub Group
Vacancy Type: Full Time
Job Location: Abu Dhabi, United Arab Emirates
Application Deadline: N/A
To apply for this job please visit www.linkedin.com.