Website Chalhoub Group
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
- Support with in-store marketing events and activations
- Ensure click and collect are conducted within SLAs (Service-level agreement)
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
- Ensure customer data is properly captured in adherence to marketing team requirements
- Drive eNPS through people experience initiatives and culture
- You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Provide pre-buying feedback on products
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Drive client relationships within an omni-channel approach
- Drive sell-throughs within the store
- Keep abreast of all brand social media activities and campaigns
- Strong English communication skills
- Chinese language is mandatory for this role
- Experience within Fashion & Accessories Retail
Company: Chalhoub Group
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
To apply for this job please visit www.linkedin.com.