Food and Beverage Attendant – HIA Lounges

Website Qatar Airways

Job Description:

Coordinate and liaise between the respective Food and Beverage Supervisor by delivering a high quality of standard food and beverage service within assigned area of service. The role will also be required to ensure that a high level of customer service is provided to customers with attention to detail with emphasis on increasing brand value at all times.

Job Responsibilities:

  • Undertake general or special duties as requested by the Food and Beverage Supervisor / Lounge Manager.
  • Provides Food & Beverage service to all customers within respective Lounges or as directed by the Food and Beverage Supervisor.
  • Contributes exceptional standard of product knowledge to promote Premium Services and Qatar Airways products, assist with a diverse range of customer enquiries.
  • Follow hygienic food and beverage management procedures.
  • Ensure attention to detail and focus on providing excellent services to all customers within respective Lounges.
  • Attends and be actively involved in daily team briefings, ensuring that all rules, regulations and procedures are followed.
  • Communicate and liaise with team members, kitchen, stores and other areas of operation to ensure seamless integration of duties and functions.
  • Assist the Food and Beverage Supervisor and carry duties in his absence by maintaining service levels.

Job Requirements:

  • High level of interpersonal skills with the ability to motivate and promote positive team working environment
  • Excellent customer focus and service delivery.
  • Minimum of High School Graduation
  • Minimum 2 years of relevant experience
  • Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
  • Excellent communication skills with fluency in English language.
  • Knowledge of current Food and Beverage regulations.

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Doha, Qatar

Application Deadline: N/A

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