Team Leader

Website Jumeirah Group

Job Description:

An opportunity has arisen for a Team Leader to join the Private Dining Food and Beverage team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

Job Responsibilities:

  • Supervise and monitor the completion of weekly cleaning schedules.
  • Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
  • Conduct performance evaluations of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
  • Conduct regular briefings and training sessions to ensure all colleagues receive the information necessary to perform their jobs.
  • Actively uses the database of customer details / history to assist in guest recognition.
  • Conduct the pre-service shift briefing in the absence of Outlet Manager / Assistant Manager
  • Ensure opening and closing checklist are completed on a daily basis.

Job Requirements:

  • Ideally Pre-Opening experience, experience on setting up any related systems or structures in the role | department
  • Secondary education
  • Able to work with tight deadlines and under pressure due to intensive preopening phase
  • Knowledge of Food and Beverage applications (epicure, micros)
  • 2 years restaurant experience in a 5 star hotel
  • Fluent English and additional language is a plus

Job Details:

Company: Jumeirah Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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