Head of HR Shared Services

Website Air Arabia

Job Description:

The primary responsibility is to provide leadership oversight in the functions Payroll, Staff Travel & Employee Services across all companies within Air Arabia Group and in compliance with applicable labor/ employment laws and regulations. The role is pivotal in the efficient provision of services to employees and to drive change initiatives to improve the employee experience.

Job Responsibilities:

  • Reviews insurance policy terms and recommends enhancements for consideration/advice. Communicates with vendors on renewals/enhancements/cancellations appropriately and well within the stipulated time frame to comply with local regulations and avoid penalties.
  • Develops robust processes which ensure the maintenance and integrity of all systems and data across the functions.
  • Ensures renewal & administration processes for all insurances (including Medical, Life, Loss of license etc.) commences sufficiently in advance of expiry deadlines. Partners with Procurement Team to obtain competitive tenders for new/renewal of insurance agreements. Supports all companies in their insurance renewal processes inline with Group standards and local regulations.
  • Ensures that all processes with respect to documentation (i.e., visas, residency permits and related medical processes), are managed efficiently through in-house or outsourced agreements and that agreed service level standards are maintained, through regular monitoring and corrective actions.
  • Overseas the timely enrolment of employees under the respective Social Security Pension scheme for new joiners are all executed as per the company’s policies and procedures and in accordance with respective regulations. Facilities for communications with relevant stakeholders as required.
  • Oversees & directs the Staff Travel function ensuring optimum use of resources, implementation of standardized processes across the Group and enhancement of Staff Travel service delivery.

Job Requirements:

  • Fluent in English Language is a must.
  • Proficient in Arabic language is an advantage
  • Proficient in Microsoft Office
  • HR Professional qualifications such as CIPD, SCP, SPHRi, HRCI etc. are an added value.
  • Bachelor’s degree in human resources/Human Sciences/ Technology/ Business Administration/ Management or equivalent from a recognized university; (MBA) with major in the specified or related area is preferred.
  • 12+ years of comprehensive working experience in Human Resources, in any service industry preferably in Airlines out of which a minimum 4 years at least in a senior managerial level leading HR Shared Services

Job Details:


Company: Air Arabia

Vacancy Type: Full Time

Job Location: Sharjah, United Arab Emirates

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.


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