Hostess

Job Description:

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Job Responsibilities:

• Ensure knowledge of menu and all products
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Follow correct reporting procedures if faced with issues

Job Requirements:

• Flexibility to respond to a range of different work situations
• Committed to delivering high levels of customer service
• Ability to work on your own or in teams
• Good communication skills (oral and Written)
• Excellent grooming standards