Hotel Host

Job Description:

The Hotel Hosts contribute to the hotel’s commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Front Desk Stand, the Market, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.

Job Requirements:

• Requires strong command of the English language to include speaking, reading and writing
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Customer service experience is required, preferably in a hotel or related field
• A true desire to satisfy the needs of others in a fast paced environment