HR Executive

Website Landmark Group

Job Description:

The job holder will be responsible for handling the centralised grievance handling helpdesk which involves receiving employee grievances and forwarding the same to the appropriate grievance resolution SPOC for resolution, tracking closure and management reporting

Job Responsibilities:

  • Listen & assist employees with issues by listening empathetically to concerns and handling the case in a sensitive manner.
  • Probe and understand the employees’ concerns while respecting confidential information and confidential matters.
  • Maintains accurate and complete documentation of all investigations in an organized filing method.
  • Facilitating continuous improvement and engagement through various programs /engagement
  • Track TAT for all cases registered with the helpdesk.

Job Requirements:

  • Knowledge of HR processes/policies
  • Awareness of the local labour law and legal compliance
  • Post-graduate degree in Business Administration with specialization in Human Resources Management or relevant retail experience.
  • Strong Verbal & written Communication & Networking skills
  • 4-5 years of experience in Human Resources in an employee relations or engagement role
  • Proficiency in Microsoft Office applications, such as Excel and Word and Powerpoint

Job Details:

Company: Landmark Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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