Key Account Manager

Website Rotana Hotels

Job Description:

We are currently seeking for passionate and dynamic guest focused Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Job Responsibilities:

  • Closely monitor accounts revenue and business production of own corporate portfolio to maximize up selling opportunities, to review direct competition and to conduct regular research
  • Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ for a comprehensive client servicing, achieving targets and maximum productivity in your portfolio of accounts
  • Attend major events as requested in order to promote Rotana
  • Provide feedback on changing marketing conditions, including trends in the competition in order to understand better market trends and change possible selling strategies Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients
  • Generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
  • Ensure that the response to any business request is actioned within 24 hours in order to avoid customer complains

Job Requirements:

  • Effective Communication
  • Supervising Operations
  • Planning for Business
  • Customer Focus
  • Adaptability
  • Understanding Hotel Operations
  • Drive for Results
  • Understanding Differences
  • Teamwork
  • Supervising People

Job Details:

Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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