Lobby Ambassador – Russian Speaker

Website Rotana Hotels

Job Description:

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

Job Responsibilities:

  • Offer consistently professional, friendly, warm and engaging service
  • Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk
  • Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door
  • Be available for Guests at all times as a point of contact
  • Proactively meet arriving guests at the main entrance and once they exit their transportation
  • Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station
  • Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests

Job Requirements:

You should ideally have a diploma / degree in hospitality with previous experiences in the Front Office Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage. The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You have good interpersonal skills and be smart in appearance and well groomed, while possessing following additional competencies:

Job Details:


Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

To apply for this job please visit www.rotanacareers.com.


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