Lobby Lounge Supervisor

Website Hilton

Job Description:

As a Lobby Supervisor, you are responsible for supervising operations of Lobby outlets to deliver an excellent Guest and Member experience. A Lobby Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

Job Responsibilities:

  • Assist Lobby management with achieving financial targets
  • Assist other departments wherever necessary and maintain good working relationships
  • Assist Lobby management with training and development of team members
  • Supervise Lobby Outlet operations
  • Communicate and delegate tasks to the team
  • Ensure compliance of brand standards
  • Manage guest queries in a timely and efficient manner
  • Represent needs of the team
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware

Job Requirements:

  • Positive attitude
  • Willingness to develop team members and self
  • Good communication skills
  • Previous Lobby experience
  • Committed to delivering high levels of customer service
  • Previous experience in hotel industry
  • Previous experience in supervising and/or delegation
  • Flexibility to respond to a range of different work situations

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Ras al-Khaimah, UAE

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.

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