Manager / CX Strategy

Website Etisalat

Job Responsibilities:

  • Identify and manage risks and issues related to program delivery
  • Collaborate with internal teams to develop and implement process improvements
  • Work with vendors, consultants, and suppliers to ensure that program deliverables are met
  • Manage programs related to the telecom business & CX, ensuring that they are completed on time and within budget
  • Work closely with cross-functional teams to develop and implement business plans
  • Develop and maintain project plans, budgets, and schedules
  • Analyse market trends and customer needs to identify CX opportunities
  • Develop business cases and financial models to evaluate strategic opportunities

Job Requirements:

  • Bachelor’s in Business Administration, Finance, or any related field.
  • 5+ years experience in strategic analysis or program management in the telecom industry, or any related field around customer experience.

Job Details:

Company: Etisalat

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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