Manager Insurance Operations

Website Mashreq Bank

Job Description:

The position is responsible for processing of Retail Insurance products and comprehensive coverage of Bank’s property and Operations.

Job Responsibilities:

  • Verify and arrange payments of premiums including setting up and managing of SI relating to the Bancassurance products.
  • Reconcile accounts used for premium collections, revenues, refunds and payments.
  • To ensure quality service is catered to internal / external customers by adhering to the committed turnaround time
  • Ensuring consistent co-ordination with Insurance Providers for maintaining the SLAs.
  • Responsible for coordinating with MGN team to ensure the processes and reports are done within the agreed TAT.
  • Review, Analyze and processing of claims.
  • Provide technical guidance and assistance to bank insurance operations staff (local & overseas branches).
  • Supervise and approve the processing of declarations & payments.
  • Recommending improvements in operational procedures and risk areas from time to time
  • Set up system and procedure for smooth processing of Retail Insurance Operation.
  • Process all insurance applications relating to the Bancassurance Products in accordance with the SOP.
  • Ensure the MIS data as per the requirements of Bancassurance Product / Business for UAE and DOHA.

Job Requirements:

  • Interpersonal and leadership skills (commitment to teamwork)
  • Professional Communication skills (oral and written)
  •  Risk Assessment capability.
  • Graduate with 10 years work experience in Insurance Operations environment
  •  Organization and prioritization of information and tasks to optimize efficiency and adhere to preset deadlines (time management and multi-tasking)
  •  Analysis and evaluation of Insurance claims to ensure claim settlement/ reimbursement.
  • Knowledge of various types of Insurance products and processes and its T&Cs.

Job Details:

Company: Mashreq Bank

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit

 Report Job
Back to top button