Assistant Manager

Job Description:

Assisting the AVP Quality Assurance in managing the responsibility of being an overall QNB brand custodian by tracking QNB’s image/ perception in the market (local and international), and suggesting plans to amend and enhance any quality assurance based programs.

Job Responsibilities:

• Providing inputs in the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Quality Service unit and assist in monitoring their achievement on periodic basis.
• Maintaining adequate supply levels of display and merchandising material and arranges distribution to branches, ATM locations and other outlets, ensuring consistency with established corporate brand standards is maintained.
• Maintaining regular contact with Department officers and coordinators to ensure full integration and fit of
• Quality Assurance and Corporate Branding goals and objectives with Business goals and objectives.
• Assisting in ensuring compliance with all QA policies/procedures and CI manual which define the scope of the
• QA reviews and which are in consonance with applicable QCB guidelines/regulations in this regard.
• Assisting in setting, managing and controlling corporate brand compliance and assurance related budgets.

Job Requirements:

• 5 years of experience in merchandising and quality assurance function.
• Bachelor degree preferably in Business Administration, Communication, PR or related subjects.