Operations Manager

Website Etihad Airways

Job Description:

The Compliance Operations Manager is responsible for the effective management of all the organization’s ATOs’ and FSTDOs Audit Plan & Programme. MTC is also responsible for managing the Compliance Documentation system and supporting the Compliance Monitoring Manager in ensuring regulatory compliance, in accordance with GCAA, EASA, and applicable foreign competent authority regulations for all the approved training organisations.

Job Responsibilities:

  • Manage all aspects of EATs ACTVET approval and liaison with government entities with regard to obtaining and maintaining applicable approvals and licenses
  • Develop, design, and manage the organisation’s audit activities, in compliance with GCAA, EASA and applicable competent authority requirements, including planning, implementation and reporting. This includes internal and external audits as well as oversight activity on external providers.
  • Manage departmental projects, and business improvement ventures, as assigned by CMM and/or Head of Compliance and Safety.
  • Manage the compliance documentation system to ensure effective control, and compliance with internal processes and regulatory requirements, including accessibility, storage, and maintenance.
  • Contribute to the production of departmental budget planning, manpower development and improvement of business processes in line with strategic objectives and set KPIs
  • Regularly risk assessing the compliance standards, areas of best practice, systemic deficiencies, audit performance, and make recommendations for improvement to senior management

Job Requirements:

  • Proven knowledge of applicable legislation in particular those pertaining to aviation training organizations and FSTD operators
  • Proven extensive knowledge of regulations applicable to Aviation Training Programs and Training Organizations
  • Graduate management or graduate/post-graduate degree in any discipline from a recognised university
  • Graduate degree from a recognised university, or possess equivalent airline or ATO experience • Certification in quality assurance auditing, including audit management techniques and regulatory oversight
  • Knowledge in use of aviation industry standard software and training compliance monitoring

Job Details:


Company: Etihad Airways

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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