Online Merchandiser

Website Chalhoub Careers

Job Description:

At Chalhoub, we’re driven by digital! As a Site Merchandiser you will be responsible for ensuring offerings and promotions are timely listed online in alignment with stores. You will also be responsible for analysing online purchasing data, competitor comparisons, and translate them into reports to update management.

Job Responsibilities:

  • Align with the Online Brand Strategy plan and assist the dedicated teams on operational actions for acquisition, promotion, retention, communication, etc.
  • Liaise with the purchasing team for new launches (in line with all stores)
  • Liaise with the commercial team for new brands listing
  • Manage the launch of products, including content request from brands and stock request from purchasing team
  • Product assortment by best sellers, unsung heroes and new launches to optimize sales
  • Filters and main menu navigation update
  • Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers
  • Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell and product page ‘special offer’ banners
  • Optimize the catalogue to increase conversion rates
  • Monitor stock levels to avoid out of stock issues during peak season
  • Forecast and create stock replenishment for the purchasing team to action
  • Analyze and manage the stock levels to reach sell through ratio KPIs
  • Ensure all promotions are active online (including; discount promotions, GWP and PWP by country)
  • You will manage/create/remove categories and collections on the website
  • Manage product recommendation and personalization tools
  • Ensure consistency of product SKUs and labels with ERP system

Job Requirements:

  • Strong knowledge and experience of Google Analytics
  • Commercial awareness to drive conversion rates onsite
  • Strong reporting experience and forecasting
  • Self starter and a quick learner
  • Experience with SFCC is preferred
  • Must have strong online merchandising experience – approximately 2-5years
  • Experience with a fashion/beauty eCommerce business

Job Details:

Company: Chalhoub Careers

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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