Personal Banking Advisor

Website Mashreq Bank

Job Description:

To delight internal and external customers over the telephone

Job Responsibilities:

  • Operates in a call center environment where the interface with customers is over the phone.
  • Resolve problems over the telephone on the spot.
  • Convert sales opportunities in order to meet financial targets.
  • Clarify and explain procedures and products over the telephone.
  • Capture and report customer feedback towards continual product development.
  • Operates within standard rules & guidelines set by the bank and additional ones set by and unique to the direct banking

Job Requirements:

  • Bilingual
  • Very customer focused.
  • Excellent communication skills
  • Strong listening skills.
  • University Graduate (preferably with some finance / banking or math’s component).

Job Details:

Company: Mashreq Bank

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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