Product Owner- SME Digital Platforms

Website Mashreq Bank

Job Description:

Product Owner has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments and is familiar with the relationship between these aspects, with a view to achieving an optimum customer experience.

Job Responsibilities:

  • Deals with the most urgent incidents and improvement needs.
    Initiates customer research.
  • Designs strategy in the area of products, channels, promotion, pricing, and product and process quality, in keeping with MASHREQ’s brand policy and with customer interests as the starting point for their ideal customer journey.
  • Applies profound product/ service knowledge to develop and maintain an attractive and compliant value proposition and delivery excellence for c
  • Keeps track of and analyses market and competition developments (in the area of cost price, market price, market share, legislation and regulations, technological developments, distribution methods and other areas).
  • Uses his/her technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives, demos)
  • Proposes and implements structural improvements to work processes, following improvement needs flagged up from within the touch point.
  • Develops, manages, harmonizes and phases out the customer processes of products and services, as well as everyday customer sales.
  • Weighs up development of new products and services against procurement of possible sub-

Job Requirements:

  • Minimum of 3 years of experience gathering requirements and translating into user requirements, data engineering, data science, or software engineering experience
  • Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
  • Experience in Agile methodologies
  • Strong knowledge of software development lifecycle
  • Background in engineering, technology, or UX preferred
  • Experience as a Product Owner / Product Manager with software products
  • Minimum of 15 years of banking experience, other related project work experience, or demonstration of high level of understanding of the banking industry
  • Strong negotiation and leadership skills

Job Details:

Company: Mashreq Bank

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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