Recreation Supervisor

Website Hilton

Job Description:

A Recreation Supervisor is responsible for managing operations to deliver an excellent Guest and Member experience.

Job Responsibilities:

  • Liaise with other hotel departments.
  • Ensure customers and guests receive friendly and consistent personalized service from all team members.
  • Recruit, manage, train and develop the team.
  • Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests.
  • Respond to audits to ensure continual improvement is achieved.
  • Maintain awareness of development security related cash, stock and equipment and ensure all department procedures are followed.
  • Manage team members to ensure high motivation, provision of high quality service and ongoing development.
  • Drive the team to meet and exceed agreed revenue target through a creative approach to delivering alternative programs to core fitness-based schemes.
  • Manage customer feedback effectively to ensure continuous service and program improvement.
  • Instill brand values and standards to maintain quality on a daily basis.

Job Requirements:

  • Must maintain a neat, clean and well-groomed appearance
  • Intermediate English language skills
  • Basic computer knowledge
  • High School Graduate or equivalent preferred
  • At least 3 years as Leisure Supervisor.

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Ras al-Khaimah, UAE

Application Deadline: N/A

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