Fashion Consultant

Job Description:

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Job Responsibilities:

• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Drive eNPS through people experience initiatives and culture
• Drive client relationships within an omni-channel approach
• Provide pre-buying feedback on products
• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
• Ensure click and collect are conducted within SLAs (Service-level agreement)

Job Requirements:

• Strong English communication skills