Relationship Officer – Personal Loan

Website Mashreq Bank

Job Description:

The job purpose is to generate leads and onboard quality clients for Emarati & Islamic segment in the assigned region. The job holder will also be responsible in managing the relationship and support the client in any service related matters.

Job Responsibilities:

  • Customer retention is also the ROs responsibility
  • Profile each and every customer met to understand their needs
  • Be a team player and contribute to achievement of goals based on the Key Performance Indicator. Also to support and coach new staff to make easier their assimilation in the MB family.
  • Provide constructive and constant feedback on improvement of : products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.
  • To provide MashreqBank customer’s financial services which exceed the customer’s expectations by delivering an unbiased, competent, timely and problem free service.
  • Proactively work towards satisfying the needs of the customer through the existing policies and procedures

Job Requirements:

  • Basic knowledge of products, service policies and processes of Retail Banking.
  • Sales profile that require confidence, persistence, personality and verbal written
  • Graduate and have experience in Sales & Marketing with 5 – 7 plus years banking sales experience

Job Details:

Company: Mashreq Bank

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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