Restaurant Reservation Agent

Website DAMAC

Job Description:

Book restaurant reservation requests, facilitate taking guest room delivery orders, and input information accurately into the proper systems

Job Responsibilities:

  • Contribute to departmental standards and best practices
  • Consistently offer exceptional, friendly and engaging service
  • Provide lateral service within the hotel whenever needed
  • Arrive at work well groomed, prepared and display enthusiasm
  • Well prepared for a long day contribution and utilize time effectively
  • Handle queries through telephone, fax, and email
  • Communicate in a clear and effective manner
  • Be familiar with the all outlets, its menu and should be able to sell best to our guests
  • Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques

Job Requirements:

  • Should be able to work under pressure in a customer service environment
  • 2 years minimum experience working in a multicultural / 5 star hotel environment
  • Multi skilled
  • Worked in different cultural environment
  • Good Computer Skills – MS office particularly Excel and Power point
  • Ability to handle luxury guest volumes on a daily basis
  • Must be flexible and ability to work long hours
  • Creative and positive mind set

Job Details:

Company: DAMAC

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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