Restaurant Supervisor

Job Description:

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Job Responsibilities:

• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control
• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance

Job Requirements:

• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards