Retail Manager

Job Description:

As a Retail Manager, you will lead all stores in the Country to success by developing a high performance team which consistently exceeds expectations and achieves sales, profitability and business growth. This position is responsible for developing key initiatives to increase service and value of the retail operation; understands and brings to life for all associates the Vision, Mission and Values of the Company. You responsibilities will include:

Job Responsibilities:

• Direct and monitor all sales and operational activities of the Country to ensure OI objectives are met. Process involves travel to individual stores throughout the region
• Proactively recruit, hire, train and develop high quality store and market managers in line with brand and region requirements. Focus efforts on continuously improving organization structure and end to end processes that drive real customer value
• Actively manage operation budgets. Review business costs on an ongoing basis. Set clear aligned KPIs to monitor business progress and performance
• Partner with Product, Marketing & Visual Merchandising to ensure all components best fit the customer market and brand proposition
• Accurately staff region to respond and address all Customer needs, demonstrating practical ways to respond and stay ahead of competitors. Ensure managers have up-to-date information about procedures, sales and return policies
• Continuously drive the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Generates reports, uses information to take action to improve performance (sets aggressive action plans and prepares budgets)

Job Requirements:

• Problem solving and analytical/computer skills
• Strong relationship building capabilities
• Strong leadership capabilities
• Experience in development and delivery of retail strategies
• Strong negotiating and influencing skills
• Team building and management skills
• Strong oral and written communication skills