Website American Hospital Dubai

Job Description:

Supports the Director of Risk Management in the operational delivery of the risk management program. Assists in the implementation and monitoring of the effectiveness of the risk management program within American Hospital Dubai. Supports organisational learning and ensuring American Hospital Dubai is meeting its regulatory and accreditation obligations.

Job Responsibilities:

  • Promotes patient safety during the review of incident and complaint data, aiming to enhance patient outcomes and the effectiveness of care.
  • Analyzes complex information from claims, incident, and complaint investigations to to formulate suitable action plans that foster positive change Supports the collection, analysis and presentation of quantitative and qualitative risk management data (Incidents, complaints, claims) to measure the impact of change and monitor ongoing improvement efforts.
  • Participates in proactive risk reduction activities using such tools as Failure Mode Effect Analysis and Hazard Vulnerability Analysis.
  • Participates in educational presentations that facilitate the understanding and implementation of patient safety and risk management practices
  • Ensures the safekeeping of investigation reports and associated documentations related to sentinel events
  • Supports and monitors the risk management program taking a proactive approach to help minimize and mitigate clinical risk.
  • Supports internal risk identification mechanisms including, but not limited to incident reports, medical record reviews, clinical audits, patient complaints, claims and risk assessments.
  • Investigates patient safety issues and incidents within the organization and reports patient safety data in actionable formats
  • Demonstrates strong overview of the progress of incident and complaint investigations and ensures Director of Risk Management is informed of any issues or risks.
  • Supports the process for reporting and updating information relating to patient safety incidents, complaints and near misses.

Job Requirements:

  • CPHRM (Certified Professional Healthcare Risk Management) certificate preferred.
  • Participated in accreditation programs and surveys.
  • Knowledge of developing standards, policies, and procedures.
  • Must be able to demonstrate an ability to engage with clinicians.
  • CPPS (Certified Professional in Patient Safety) certificate preferred
  • Minimum of 3-5 years recent experience in Risk Management & Patient Safety in a related hospital environment.
  • Knowledge of managing clinical risk within a healthcare setting.
  • Experience of influencing at a strategic level.
  • Experience in managing large, complex projects and initiatives.
  • Knowledge of principles, methods, procedures, and current trends in health information data management.
  • Evidence of developing innovative and creative solutions to achieve organisation objectives within clinical improvement setting.
  • Possess a level of analytical ability to problem-solve, evaluate, plan, and direct process improvement projects for all clinical departments.
  • Bachelor’s Degree in healthcare related field or equivalent professional qualification (current license preferred).

Job Details:

Company: American Hospital Dubai

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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