Sales Junior Associate

Website Tanfeeth

Job Description:

The Outbound unit of the contact center is a revenue generating unit and makes outbound calls to the existing customers of the bank in-order to cross sell a product/product, basis eligibility and need identified.

Job Purpose:

To perform outbound calls to promote and sell bank’s selective products and project a professional company image through phone interaction.

Job Responsibilities:

  • Enter customer information into the CRM and update where necessary.
  • Involve DSF (Direct Sales Force) whenever needed.
  • Follow-up on initial contacts as required to close the sale.
  • Complete call logs and reports
  • Make 40 – 70 fresh outbound calls to generate new sales.
  • Generate possible customer’s leads.
  • Describe products and services to customer to create interest in purchasing a selective product.
  • Respond to queries with regards to products being promoted.
  • Enter customer information into the CRM and update where necessary.
  • Other duties as assigned.
  • Focus on day-to-day operations and ensure that targets for the day are being met
  • Identify proactively opportunities to improve performance and create actionable plans that drive results
  • Take customer calls and ensure that they are handled to satisfaction.

Job Requirements:

  • keyboard / typing skills
  • Relationship and conflict management
  • Communication skills
  • The ability to multi-task
  • The ability to work under stress
  • Good interpersonal skills
  • Negotiation and Influencing
  • Achievement oriented (Skills)
  • Customer Service
  • Performance Management
  • Problem Solving

Job Details:

Company: Tanfeeth

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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