Senior Emailing, SMS, Push Officer

Website Qatar Airways

Job Description:

We are hiring for your skills to be In charge of managing and executing the airline’s global email, sms, and push notifications program. Key objective being direct response to online sales and self-service transactions to ensure the overall E-commerce goals of sales and services are being met. Being part of the E-commerce team at the airlines’ head office, the Officer needs to ensure that campaigns are aligned globally across platforms, channels, multiple geographical regions and countries.

Job Responsibilities:

  • Work closely with internal stakeholders (Privilege Club, QRH, QDF, Marketing, and Corporate Communications) and external stakeholders to ensure quality and consistency in all direct marketing communications.
  • Orchestrate data flows between different airline systems and email systems to optimise the current flow Plan and build data integrations to enable deployment of automated emails.
  • Create processes to enable stations to self-manage day-to-day direct marketing operations without compromising on the overall quality of the email marketing program.
  • Design, execute and record split tests to optimize content, frequency, timing and cadence of direct marketing messages.
  • Daily analysis, reporting and optimisation of direct marketing activities by through web-analytics and advice optimizations.
  • Plan and execute 3rd-party and QR branded lead-generation activities to produce high quality leads within the given cost budget.
  • Plan, create, execute and review all direct marketing communications to ensure correctness, brand compliance and sales excellence at all direct marketing customer contact points

Job Requirements:

  • Experience in email, SMS and push notification marketing.
  • Experience in marketing copy writing
  • 4+ years of experience of of job-related experience
  • Proficiency in using MS Excel and working with very large databases.
  • Experience in requirements-gathering and documentation for technical projects.
  • Minimum qualification of bachelor’s degree or equivalent is essential.

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Doha, Qatar

Application Deadline: N/A

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