Assistant Operations Manager

Website Emirates Flight Catering

Job Description:

Manage the teams on a shift within the function to ensure timely delivery of airline catering services in line with the SLAs, PTS and other key performance indicators.

Job Responsibilities:

  • Lead the section in achieving the business unit’s key performance indicators while complying with all aspects of safety, security and on time performance.
  • Comply with and ensure all relevant standards and regulatory requirements are met. Promptly carry out the required due diligence of incidents and escalate to management.
  • Proactively manage available resources to ensure the operational requirements are met. Demonstrate ability to work, mentor, lead the team to ensure optimal service delivery on a day-to-day basis. Contributes to fulfilling compliance & adherence to customer SLA.
  • Ensures operational continuity during disruptions or potential disruptions and communicate to the Operation
  • Controls Centre. Provide support in testing the effectiveness of the Business Continuity Management Systems.

Job Requirements:

  • Bachelor’s degree or equivalent qualification
  • Ability to communicate effectively with all organisational levels.
  • Minimum 6 years’ experience leading shifts in a large-scale operational activities in a logistics, catering and or airside environment.
  • Experience leading a number of operations efficiency initiatives and service improvements.
  • Problem solving capabilities

Job Details:

Company: Emirates Flight Catering

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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