Senior Role in Housekeeping

Website Emaar Properties

Job Description:

This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. To lead and manage all aspects of daily housekeeping operations in assigned properties to enable the delivery of an outstanding guest service and to maximise profitability. The role holder supervises and controls cleaning and servicing of all bedrooms, restaurants, functions and public rooms in the hotels to ensure EHG standards are always enforced and maintained.

Job Responsibilities:

  • Timeliness in order taking and delivery of requests to guests
  • Conduct all operational tasks in Housekeeping while living up to service standards and procedures
  • Prevent complaints and ensure adequate service recovery where needed
  • Go the extra (s)mile where you can

Job Requirements:

  • 5 + years of cumulative experience in progressively more complex and responsible roles, in the housekeeping operations in a 5-star hospitality company.
  • Minimum qualification required is a Bachelor’s degree in hospitality, business administration or similar field
  • A strong command of both written and spoken English is required; additional language is an asset

Job Details:

Company: Emaar Properties

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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