Senior Sales Assistant

Website Qatar Airways

Job Description:

As Senior Sales Assistant, you will maximizes sales at every available opportunity while ensuring that customers receive the highest level of service. Ensures that the store is fully merchandised according to the Brand layout and Visual Merchandising standards to maximize the selling opportunity. Embraces and follows on a daily basis the Brand experience during all interactions. Handles high value merchandise and ensures all Security policies are followed as per high value stock handling process.

Job Responsibilities:

  • Introduce customers to other Brands or departments after serving their needs ensuring they leave the
  • Boutique and Duty Free shop feeling that they have been treated in a friendly and courteous manner.
  • Ensure the merchandise is displayed to the highest Visual Merchandising (VM) standards as per the Brand guidelines to be attractive and pleasing to customers which aids in the selling process.
  • Maintain standards of the Brand by keeping the merchandise and surrounding area clean and tidy.
    Adhere to Brand guidelines in terms f the selling ceremony to be at par with global standards set out as per the DNA of the Brand.
  • Acknowledge and approach customers, establish customer needs by asking open-ended questions.
  • Maintain the highest level of accuracy when checking and counting the high value items.
  • Build long term relationship with customers to maximize return customers through consistent service excellence and provide exceptional after sales service as per luxury Brand guidelines.
  • Maintain the highest level of inventory control on a daily basis. Notify Brand Manager / QDF Security of any discrepancies immediately.
  • Store the merchandise in a proper manner as to avoid breakage or damage.

Job Requirements:

  • Relevant Vocational, Tertiary or Trade qualification
  • Minimum 3 years of work experience
  • Demonstrate excellence in selling, styling and ward robing skills
  • Strong customer service and interpersonal skills
  • Brand specific Sales Training, Merchandising Training along with product knowledge training on an ongoing and continuous basis
  • Demonstrate creativity in generating new business in the role
  • Effective English communication- both written and spoken
  • Previous Retail and Customer Service experience

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Doha, Qatar

Application Deadline: N/A

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